Uniglobe LB Dec 2018
Avoya Sub LB FATHA Dec

Host Agency Profile Review

Review On
CruiseOne / Dream Vacations
Reviewer's Name
Tony Prohaska

(3 Years 3 Months in the travel industry)

Easy to Work With
(5)
Pays Commissions on Time
(5)
Commission Levels
(5)
Operational Support
(5)
Price to Value Relationship
(5)

Review

As the franchising component of World Travel Holdings, CruiseOne is able to provide their travel agency owners with top-notch access to and partnership with the leading cruise brands in the world. But that advantage would be greatly devalued without a focus on providing in-depth training programs and agency support services to their franchisees. And fortunately these are the areas wherein the CruiseOne management team shines! Plus the travel agent community fostered at CruiseOne is fantastically supportive of one another. The only area of disappointment I have had with CruiseOne is with the provided online technology booking tools and knowledge sharing repository systems which are sufficient but somewhat lackluster. However a full “tech refresh” of key systems is due to rollout in 2015 – certainly looking forward to those upgrades!
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