Uniglobe LB Dec 2018
Avoya Sub LB FATHA Dec

Host Agency Profile Review

Review On
CruiseOne / Dream Vacations
Reviewer's Name
Dawn Warner, ACC

(2 Years 9 Months in the travel industry)

Easy to Work With
(5)
Pays Commissions on Time
(4)
Commission Levels
(5)
Operational Support
(5)
Price to Value Relationship
(5)

Review

I selected CruiseOne after researching several host agencies. I spoke directly with all of the host agencies present at the Cruise360 conference in 2014. I took copious notes for comparison and even rated the host agency representative professionalism or lack there of towards me. Learning about the parent company World Travel Holdings was the tipping point in my decision to go with CruiseOne. My previous host agency was more concerned about network marketing than training people how to work the business. Their training was a brief online class after which time they deemed you a certified travel agent! That little bit of training was not enough to make anyone successful. I didn't want to give my travel less than other businesses which meant I needed a company that was serious about educating their agents/owners. I didn't want a repeat experience. The onsite training I received from CruiseOne was very extremely good however I wished more time was spent on working with groups. I was very concerned about the flood of information however CruiseOne offers an amazing self paced learning center that allows me to review modules anytime I need a refresher. The weekly engagement calls and vendor webinars offer additional learning opportunities for me to stay current on that various products vendor offer. One of my favor things I like about CriuseOne is they listened to the franchise owners and created Dream Vacations which is what we truly offer. My second favorite is the marketing support offered. It would take hours and thousands of dollars to create the quality marketing collateral provided. With the support of Dream Vacations I am happy to have my ACC from CLIA, improved destination knowledge and countless vendor certifications. Dream Vacations is like working with family members you really like! I would recommend anyone seeking a host agency to move CruiseOne/Dream Vacations to the top of the list.
Does this review helpful?
Back to CruiseOne / Dream Vacations Profile
Avoya BottomLB Dec