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Cruise Planners

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(4.8)
(116 reviews)
3300 N University Drive
Coral Springs, FL, 33065, United States
1-800-582-2150 / 1-954-840-0560 (Dan Hicks)
DanHicks@CruisePlanners.com

Host Agency Information

In Business Since
Since 1994
Average Yearly Sales Volume
$100 - $199 Million
Number of Independent Agents
200 - 500
Program for New Agent Training
Yes
Education Programs for Agents
Yes
Are Leads Offered for Agents?
Yes
Do You Offer an Accounting System for Agents?
Yes
Do You Offer a CRM Program for Agents?
Yes
Is Air Ticketing Available for Agents?
No
Is a GDS Offered for Agents?
No
Is a Website Building Tool or Website Available for Agents?
Yes
Consortia Membership(s)
No Consortia Memberships
Association Membership(s)
ASTA, CLIA

Program Information and Media

Information About Company / Programs and Structure for Independent Agents

Cruise Planners offers a turn-key franchise opportunity for those folks looking to start a home-based cruise business with an immediately recognizable brand.With the power of American Express behind them, Cruise Planners is a great choice for new gents and established agents, as well.

Awards and Recognitions

Delivering the Tools By Cruise Planners:  If you have ever thought about focusing on cruises, here are 11 very compelling reasons to consider Cruise Planners as your partner.

Join the Cruisitude Revolution - Year in Review

Reviews For Cruise Planners

  • Gerald Bagley
    I started with a different host agency, but soon learned about Cruise Planners. I switched and haven't regretted the move. Their support is unparalleled.
    (5.00)
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  • Mary Casamento
    I have worked in the industry for many years, Cruise Planners has made ignited a spark in me to proceed and succeed in my business.
    (5.00)
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  • Jason Stoughton
    This is a great Franchise to be a part of. Not only do they start you out with a week of training but also continue the ongoing training and support. I am glad I decided to buy a Cruise ...
    (5.00)
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  • Tim Martin
    Very good to work with.
    (4.00)
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  • Tammy Matson
    Let's see 12 years with Cruise Planners and I am here to stay. The support, training and technology is way above everyone else! I generally don't give five stars as with life there is ...
    (5.00)
    1
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  • Linda Pajusi Halstead
    I have been a franchisee of Cruise Planners for 4 years and absolutely love the company! The home office support is fantastic with daily training and help with any issues. The award ...
    (5.00)
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  • Stacey Minton
    Couldn't be happier with this host. The tools, the education, the support is outstanding!
    (5.00)
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  • Magnus
    Best Host Agency I have worked with!!!
    (5.00)
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  • Peggy Dawson
    Cruise Planners really does feel like a family. Everyone at Home Office is very engaged and approachable. I feel they are constantly looking for ways to innovate, improve systems, and build ...
    (5.00)
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  • Kristy Lacroix
    There is not a Host Agency that has better technology. It is wonderful to have so much extra to offer our clients through Cruise Planners.
    (5.00)
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  • Jennifer Baptista
    Excellent host agency, with the best technology and support.
    (5.00)
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  • Linda Stern
    Amazing Company Been with them almost 14 years Amazing Staff Amazing technology Amazing Support Amazing Tools for Agent and clients
    (5.00)
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  • Virginia DeDad
    They are an outstanding company for all things we need to be successful in our own businesses.
    (5.00)
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    0
  • Charles Russell
    After retiring from the US Air Force in 2012, I spent a full year researching various franchise opportunities. I have to admit, the thought of a travel franchise had never crossed my mind ...
    (5.00)
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  • Lonnie Morris
    As retired teachers we did our due diligence in selecting our host agency. It was one of the best decisions we ever made. Great people-great support.
    (5.00)
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  • Michelle Keenan
    Cruise Planners offers support in every area of our business. They truly strive to help us be successful!
    (5.00)
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  • Ann Marie Vis
    I had no experience with travel other than planning my family vacations. Cruise Planners gave me the confidence, support, and tools to make my business a successful homevbased agency!
    (5.00)
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    0
  • Michele Schnackel
    Have had my agency for 10+ years and it was the best decision I've ever made. NOBODY gives their franchisees the power and tools that Cruise Planners, Inc. gives to us. Our IT department is ...
    (5.00)
    1
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  • Brian Mackey
    Excellent educational program and good communication. The Best tools and Apps for me and my clients
    (5.00)
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    0
  • Mike Matthews
    Vicky and Michelle have always treated us like family. Our business has grown year after year and this would not have been possible with their love and support. We consider them and ...
    (5.00)
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    0
  • Isaiah Banks
    Best franchise ever. Best front office support Best tech support Cruise Planners Home Office is top notch. Always willing to assist, no matter what your sales may be, from Millionaire ...
    (5.00)
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    0
  • Janice Sinardi
    Cruise Planners offers me the training, Home Office support and technology updates I need to be at the top of my game for my clients. The marketing materials and programs they offer makes ...
    (5.00)
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    0
  • JJ Kuykendall
    Cruise Planners is always on top of their game. They are cutting edge in the IT department and the home office support is awesome. It would be very difficult to find a better host agency!
    (5.00)
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  • Jeremy Lee
    I've been with CP for almost 8 years now and have never regretted the decision. Great company to work with.
    (5.00)
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    0
  • Gerald Bagley
    Although I've been limited by my health, Cruise Planners has helped me with my bookings
    (5.00)
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    0
  • Michael Wayne Rivkin
    Fantastic to work with
    (5.00)
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    0
  • Gary Friedman
    Overall good host agency and American Express Travel Services representative is a big plus. Good support on the back end and good technology.
    (5.00)
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    0
  • LENE MINYARD
    Cruise Planners offers a lot of tools and training and even if you have no experience in travel they will get you up and running. They also do land, but I find that the name puts me in a ...
    (4.00)
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    0
  • Michael Pagliocca
    I have been with Cruise Planners for approx. 12 years as a franchise owner. Overall, they are an excellent company - The support team is helpful, usually immediately available and their ...
    (4.00)
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    0
  • Gayle Fortin
    Cruise Planners has been extremely supportive and easy to work with. The training is outstanding. The commission structure can be a bit confusing.
    (5.00)
    1
    0
  • Mary Casamento-Smith
    Best decision I ever made. Company very supportive and great communication within groups.
    (5.00)
    1
    0
  • John Morgenthaler
    They home office does a fantastic job of supporting all the agents. They do show that they enjoy what they do and care about us.
    (5.00)
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    0
  • Callaway
    As a complete newcomer to the travel business, I did a lot of research before I chose to become a Cruise Planners agent. I called random agents and found out everything I could about them. ...
    (5.00)
    1
    0
  • Michael Benson
    It will take at least another year before I can write meaningful comments - I'm just starting with Cruise Planners
    (4.80)
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  • Gerald Bagley
    Cruise Planners has been a great company to work with. They are there for any need I have of them. They provide training and support.
    (4.50)
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  • Kimberly A. Hay
    Great program and support. So far sales are trickling in but I am only doing this part time.
    (4.80)
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  • Kathe Kraus
    I can't speak more highly of Cruise Planners! After spending 25 years working in Higher Education, mostly with International Students, I was vary anxious about becoming a "sales person." ...
    (5.00)
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  • Ann Sterman
    I joined Cruise Planners primary because of their affiliation with American Express and their comprehensive on-site and on-line training. They have a great supplier network that continues ...
    (4.40)
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  • Scott Hammer
    Cruise Planners is fantastic! The support staff at the Corporate office is knowledgeable and friendly and they are always quick to respond.
    (5.00)
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  • Leila Dada CTC,MCC,ECC
    The support you received from the CruisePlanners Home office in Coral Springs Fla, is wonderful. They have a truly great agent support team ready to assist at a drop of a hat..Accounting ...
    (5.00)
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    0
  • David Rodrigues
    I have had my franchise with Cruise Planners/American Express for two years now and I absolutely love being part of this franchise. I did not have any formal experience as a travel agent ...
    (4.90)
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  • David Oppenheim
    With substantial entrepreneurial experience and no travel agency experience we did an exhaustive study of available hosts. No surprise - not one was perfect. However, Cruise Planners was ...
    (4.60)
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  • Dory Kerkman
    I have been in the industry for over 20 years, working for numerous agencies. I have moved a lot and not able to get a client base. When I moved one more time, I decided to finally go ...
    (4.80)
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  • Marina Foy
    Cruise Planners is a great agency for a new person starting in the business. They do offer training in Florida to get you on the right path. They also have a great online training program. ...
    (3.90)
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  • Gerry Corbino
    Been with Cruise Planners for about 6 months and am very happy with my decision. The training, support, and tools for franchise owners are top notch. The only limiting factor for being ...
    (5.00)
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    0
  • Helen Brahms
    I was new to the travel industry when i joined Cruise Planners just over 6 years ago. The support and training they have provided me has enabled me build my business. Cruise Planners tell ...
    (5.00)
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  • jenna page
    Cruise Planners is an excellent host agency! The training week in Florida is unbelievably helpful and gets you off to a great start in the industry.. I would highly recommend Cruise ...
    (4.70)
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  • Debra Hines Brown
    Cruise Planners provides the marketing and operational engine that I was accustomed to as an AVP and regional marketing executive for a Fortune 100 corporation. The value in terms of ...
    (4.80)
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  • Jackie Gingerich
    Great program, wonderful support system and the tools you need to be successful!
    (5.00)
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  • Annette Wick
    Before purchasing our franchise we throughly researched other host agencies and other franchises, Cruise Planners consistently came out ahead. Cruise Planners stands head and shoulders ...
    (5.00)
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  • Jeff Chrin
    I just finished my one year anniversary with Cruise Planners, and couldn't imagine working without them! I am a part-time agent, and my time is valuable. Cruise Planners has great ...
    (4.80)
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  • Claudine Waymire
    Cruise Planners Home Office is always surprising me with new technology tools, coaching, training, FAM opportunities, and a knowledgeable staff. Being new the industry, they have provided ...
    (4.50)
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  • Kim Roberts
    I have been in business for 9 short months, but have traveled extensively, and in the last months since opening my doors, I feel Cruise Planners has given me all the tools for me to ...
    (5.00)
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    0
  • Richard Carlson
    Cruise Planners is an excellent company to work with. Outstanding support, innovative marketing and always at the forefront of technology and booking systems. We joined 14 years ago and ...
    (5.00)
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  • Russ Valvo
    Cruise Planners is a professional organization that provides lots of support and is tons of fun to work with. They are the best.
    (5.00)
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  • Lori McDonald
    Cruise Planners gives agents all the tools we need to be successful. They offer excellent training, easy access to business development coaches, and close relationships with top travel ...
    (5.00)
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    0
  • Michelle Malliet
    A large staff for personalized back office support. Numerous training opportunities and the latest in technology is offered.
    (3.70)
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    1
  • Janice Sinardi
    At Cruise Planners, we as Franchise Owners get a lot of support from our training, marketing, sale and IT Rocks it! From the Top down, everyone is there to help you grow your business. I ...
    (5.00)
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    0
  • Wendy Bos
    Cruise Planners makes it so easy for you to succeed in this business. The support is incredible, and the IT department is top notch! Endless training opportunities as well!!
    (5.00)
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    0
  • Dale Strough
    I bought my franchise over 4 years ago with out any experience. I found Cruise Planners to be very supportive of my needs. Also I found Cruise Planners to be a leader in technology, ...
    (4.60)
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  • Ariel Chavez
    Cruise Planners made my career transition much easier than I had expected. I've been in business for about 6 months and loving every day of it. Cruise Planners has the best technology in ...
    (4.90)
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  • Jenny Hollinger
    I've owned my Cruise Planners franchise for more than 12 years, and I would recommend this host agency to anyone looking to begin in the travel industry, as well as anyone who is a seasoned ...
    (5.00)
    1
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  • Catherine Schwartz
    I have always wanted to become a travel professional before the days of the "Computer" and "Internet". Way back then, it just wasn't in the cards for me. The opportunity presented ...
    (5.00)
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    0
  • Alexandra Zamora
    I bought the Cruise Planners franchise 3 years ago without any experience about selling travel. They are great! They provide constant training, constant support you can reach them when you ...
    (5.00)
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    0
  • Eva Greenwald
    I am very proud to be affiliated with Cruise Planners, an American Express Travel Representative. They gave me wonderful travel agent training and continue to give me wonderful product ...
    (3.60)
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  • Alison Ferguson
    The IT department at Cruise Planners is awesome! They have so many tools that are so useful and help to make my job as a travel agent so much easier!
    (4.90)
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  • Michael Pagliocca
    Cruise Planners has a great home office team. Very supportive, creative and are always working to find better ways to do business. The "coaches" are interested in our businesses and do ...
    (4.60)
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  • K Thomas
    Very supportive and always finding better ways of doing business. Easy to work with and one of the best technology systems around. They are a top rated agency and #1 to me.
    (5.00)
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  • Philip Stern
    They are also constantly adding services and tools to help us market ourselves, close sales and provide our customers with the best possible service and products. Just as you invest in ...
    (5.00)
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    0
  • Lisa Simons
    I am new to the business and have found the training and support to be terrific! Everyone has been supportive and available to answer questions. I go to training in the future, but I can't ...
    (5.00)
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    0
  • Lauren Kelling
    I would recommend Cruise Planners for a individual with a sales background looking to buy a franchise because they have a fantastic technology platform, great training resources and the ...
    (4.70)
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    0
  • Timothy Chan
    I was new to the travel industry and joined Cruise Planners in February. They provide you with a wealth of knowledge, support, and marketing tools. They are constantly working to form ...
    (5.00)
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  • Timothy Dodson
    As a newbie to the travel profession and a relatively new franchisee with Cruise Planners, I couldn't be happier with the support I have received so far. Our Home Office staff has gone ...
    (5.00)
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  • MJ Manno
    Being new to the travel industry Cruise Planners has been very supportive, has the best up-to-date technology available which is constantly being improved,they provide excellent training ...
    (5.00)
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  • Paula Forsberg
    I had previously worked with another host agency & found that I needed training. After researching various agencies Cruise Planners provided everything I was looking for. They provided ...
    (5.00)
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  • Paul Hutton
    Cruise Planners brings the value and power of the American Express travel network along with the very best automation systems available to any home agent - both for accounting and ...
    (4.90)
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  • Jan McDiarmid
    My husband and I did a lot of research before deciding on a Cruise Planners franchise. What appealed to us more than anything was knowing that Cruise Planners was rated the number one ...
    (5.00)
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  • James Shilkret
    My wife and I decided to become Cruise Planners agents back in 2009 when she was laid off for her job. We did our research on franchises and Cruise Planners made the most sense for us ...
    (5.00)
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  • James Shilkret
    My wife and I decided to become Cruise Planners agents back in 2009 when she was laid off for her job. We did our research on franchises and Cruise Planners made the most sense for us ...
    (5.00)
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  • Alicia Velazquez
    Just completed my second anniversary with Cruise Planners and have not looked back! Yes, there have been days when life happens and you learn from it. But Cruise Planners Staff is always ...
    (5.00)
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  • Jacqueline Laggy
    Cruise Planners is a wonderful business opportunity, especially for someone just starting out in the travel industry. Aside from the affiliation with AMEX Travel and its partnership with ...
    (4.50)
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  • Nick Wallace
    I've been a Cruise Planner now for over a year and a half and I am really happy with my choice. Yes, they take royalties out of your commissions. Do I wish it wasn't so much? Yeah, of ...
    (4.50)
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  • Debbie Smith
    I have been with Cruise Planners for a short time and they have been great to work with, and answer all questions in a timely manner, plus they are there to give support and brain storm ...
    (5.00)
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  • Karla Stinehart
    Cruise Planners has it all! I am starting a new business from an entirely different career in education. Cruise Planners provides industry expertise, training, and a business in a box to ...
    (5.00)
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  • Paul Kurland
    When I first was exposed to CruisePlanners at the NY Travel show, earlier this year I had no idea that I would become a member of their team. I was so impressed with what they had to offer ...
    (5.00)
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  • Tom Shanley
    Cruise Planners gives you ALL the tools necessary to be successful. It's up to your marketing plan to make it happen and the level of training and support from Home Office is second to none.
    (5.00)
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  • Joanne Raffel
    Cruise Planners works perfectly for my business model. It is the perfect mix of support and Information Technology. I have enough independence to define my business with the back up and ...
    (4.60)
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  • Melanie Horowitz
    I've been with CP for 5 months and I have had access to a vast array of training tools to make my business successful. I predict a long, rewarding and flourishing future in the travel ...
    (4.80)
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  • Paudy Lopez
    Awesome tools & great coaching support truly makes this a great turnkey business and worth the investment. The ongoing training that is available to all the franchisee's is truly valuable ...
    (4.90)
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  • Laura Trujillo
    Just completed the training conference in July. All I can say is WOW when it comes to training and support. They give you the tools and knowledge so when you get home you can dig right ...
    (5.00)
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  • DENNIS COTTO
    My wife and I had no travel business experience when we started. She's a teacher and I'm in banking. We both love to travel so we looked into many different business opportunities. We are ...
    (5.00)
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  • DENNIS COTTO
    My wife and I had no travel business experience when we started. She's a teacher and I'm in banking. We both love to travel so we looked into many different business opportunities. We are ...
    (5.00)
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    0
  • Paul Straker
    One of the great companies in the travel industry, They have all the tools you need to succeed. Need help just call them.
    (5.00)
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    0
  • Carol Montgomery
    I have been in the industry since 1978 and started my own agency 6 years ago. I started with Cruises Inc but my dream was always to have a Cruise Planners Agency! I was able to achieve my ...
    (4.80)
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    0
  • Bill
    As a new comer to the world of 'travel agent' it has been a wonderful experience being a franchise owner - technology support is hands down best in the biz.
    (5.00)
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    0
  • Dave Fowlie
    Cruise Planners is an amazing company to work with. They have great technology and tools for us to be successful and they are constantly rolling out new feature for us. They have a ...
    (5.00)
    0
    0
  • Brian Carew
    I love to travel and for years have been asked for all kinds of tips and advice from friends and relatives. It finally dawned on me that I should be getting paid for all of this time and ...
    (5.00)
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    0
  • Scott R. Hammer
    Awesome! I love CP!!!!
    (5.00)
    0
    0
  • Ashley Delgado
    I could not have done it without the help of Cruise Planners home office. One of the best decisions I've made is to become an agent with CP. I haven't looked back!
    (5.00)
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    0
  • Tamieka McGibbon
    I am fairly new to Cruise Planners, but from what I have experienced, it's definitely a first class agency. I have had a few issues and the support has been phenomenal. They are extremely ...
    (4.80)
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  • Melissa Herzog
    Cruise Planners is great to work with. Their support and training is by far the best! I am always able to get in contact with someone for an answer to my question and fellow Cruise Planners ...
    (5.00)
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    0
  • Linda Halstead
    If you are looking for an independent career in the travel industry, Cruise Planners is a great option. The company's technology is so easy to use and consumer-friendly. There's plenty of ...
    (5.00)
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    0
  • Jen Mahoney
    Cruise Planners gives you all the tools to succeed. The Cruise Planners executives are very hands one, friendly and approachable. They do not distance themselves from the franchisee. Those ...
    (5.00)
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    0
  • Joyce Hosier
    After extensive research I joined Cruise Planners about 4 years ago. I have a business background and have traveled extensively but I do not have experience in the travel industry. I chose ...
    (4.90)
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    0
  • NELLY BECK
    I love to work with Cruiseplanners. Great support, on time commission, training online at any time.
    (4.70)
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    0
  • Leslie Baker
    I purchased my franchise one year ago. The training was wonderful, however the support at the beginning was not up to par. This spring the company changed the coaching structure and it ...
    (5.00)
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    0
  • Peter Himmelberger
    I started with a lot of travel experience, but none of it in selling travel, and very little in cruising. It can be a great way to get started. You need to understand the pluses and ...
    (4.30)
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    0
  • Barb Cline
    Cruise Planners has the best support in the industry! This includes one-on-ones with coaches; excellent technology; superior marketing strategies; and opportunities for continued training ...
    (5.00)
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    0
  • Ronda Zeneri
    I would recommend Cruise Planners to anyone who is interested in working in the travel industry...whether you are a veteran agent looking for a new host agency or someone who has no ...
    (5.00)
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    0
  • Mary Bowlsbey
    Cruise Planners has an extensive library of online training that gives you the all tools and resources you need to be a success. You also have regional coaches that work with you after you ...
    (4.80)
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    0
  • Steven Frankel
    If you're going to pursue your travel agent business full-time, Cruise Planners is an excellent agency even though the combination of upfront franchise fees, franchise annual charges, ...
    (3.30)
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    0
  • Lisa Kennedy
    Cruise Planners offers excellent training and support to individuals that are new to the travel industry. They provide great technology tools and beautiful marketing pieces. Each agent is ...
    (4.70)
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    0
  • Ralph Ventricelli
    Overall Cruise Planners is an excellent host agency and they provide all the tools you need to be successful. They have outstanding connections with all of the major cruise lines. their ...
    (5.00)
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    0
  • Dorothy Flannery
    Overall Cruise Planners is an excellent host agency and they provide all the tools you need to be successful. They have outstanding connections with all of the major cruise lines. their ...
    (4.50)
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    0
  • Faye Steiner
    I started my career as a home-based agent --with Cruise Planners...15 years ago. We are an award winning company.. ranked by Entrepreneur -#1 cruise agency 11 years in a row We offer ...
    (4.70)
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  • Lene Minyard
    My experience with Cruise Planners has been very positive! They provide a one week intensive training to get you started in addition to a lot of continuous training as well as a plethora ...
    (4.60)
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