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Host Agency Profile Review

Review On
KHM Travel Group
Reviewer's Name
Amy Walker

(11+ Years in the travel industry)

Easy to Work With
(2)
Commission Levels
(3)
Operational Support
(2)

Review

KHM has a great consortium of travel suppliers. I joined in March 2016 and have sales in excess of 35,000.00. I have been in the Travel Industry since 1993. I am thrilled with the usage of their suppliers and the tools. The pros are that if you are an experienced agent it is a no brainer. I suggest a lot of research, webinars, and learning tools such as what is provided by The Travel Institute-Designation learning if you are new to this Industry before booking clients-and great E&O insurance-professional Insurance, and make your company an LLC to cover you and your clients. There are a few things I believe need work with KHM Travel Group and these are-update your sites and learning materials-some are obsolete. Need to buck up and stay on top of the IT. Return calls and answer Agent Support chats in a timely manner. They charge for any learning events that you have to travel too, that is set up with their company on top of charging a commission percentage and annual fee. I know you have to pay for FAMS and learning events from suppliers but, we should not have to pay for workshops from the Host Agency we are paying yearly and daily.

Other than this I believe KHM is a great host company -for an experienced agent.
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