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Uniglobe Travel Center - 728 x 90 - April 2024
Dugans Travels - 232x 90 - April 2024

Host Agency Profile Review

Review On
Travel Troops
Reviewer's Name
Robin Isquith

(1 - 5 Years in the travel industry)

Easy to Work With
(1)
Commission Levels
(1)
Operational Support
(1)

Review

Dishonorable Discharge: I joined Travel Troops a year a half ago when it was very hands on and the leader was truly a leader, caring about his troops with weekly calls, follow ups, and instantly returning messages. Even though many of my commissions were not paid on time, I stuck with them believing the excuses. The one excuse that made me rethink this agency was," Your bank kicked back the deposit." Imagine my banker's face when I inquired. Not possible they would or could do that. Imagine my face when another agent reached out to me to tell me that she was given the exact same excuse as to why she want's paid. I believed and trusted that Travel Troops just needed to work out some kinks. I do not believe that anymore. My trust was shattered when I had to send messages and emails just to get a small $35 commission, which was not even direct deposited in my account, as per company policy, but rather paid by Western Union. Frankly, I find it exhausting to have to chase my commissions that I've earned and sit on pins and needles hoping I will get them on time. As with most host agencies, if not all, you sign a contract. In my opinion, I feel Travel Troops did not live up to their contract regarding payment. One thing that is very important to know for your bookkeeping purposes is their contract states that the IC will get a statement of commission earned and paid to Travel Troops in the previous month. Personally, I've only gotten a few, and that was after constantly asking for them so I know what I was paid for. After working so hard selling travel, you shouldn't have to work so hard to reap the rewards. It's all fun and games until someone doesn't pay commissions on time or send reports with them. I've dishonorably discharged Travel Troops.
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